B2B SaaSTypical: 50–200 peopleIllustrative scenario
A workflow-software team learns why it is named by one engine and ignored by another.
A B2B software team. These are illustrative scenarios built from typical use cases — not customer testimonials. Real customer stories will appear here as customers approve them.
Example figures — invented to illustrate the workflow, not results from a real account.
11 → 29 of 60
Example: prompts that name the brand
1 legacy block
Example: crawler rules corrected
The challenge
The team sees its brand named in some assistants and missing from others for the same buying questions. Without recorded answers, the debate is opinion against opinion.
What they did
- Builds a prompt panel across problem, shortlist and comparison stages, using questions from sales calls and support.
- Reads the answers that omit the brand, then uses Source Map to find review and documentation sources cited next to rivals but never next to the brand.
- Runs Site Audit and finds the product documentation is blocked for one search crawler by a legacy robots.txt rule.
What this shows
A recorded answer, with its sources, turns a debate about what AI “probably” says into something the team can read together.
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