#How to cancel
Cancel from Plan & billing → Manage billing in your account at any time (this opens the Stripe customer portal), or email support@citeroot.app from the address on your account. A trial needs no cancelling: if you don't subscribe, it simply ends and the account moves to the free plan.
#When it takes effect
Cancellation takes effect at the end of your current billing period. You keep access to paid features until then, and we won't charge you again.
#What happens to your data
After cancellation your workspace moves to the free Scout plan if you have one, and paid-plan features stop. You can export your data before and after cancelling. If you delete your account, associated data is removed from active systems as described in the Privacy Policy.
#Downgrades
Downgrading to a plan with lower limits takes effect at the end of the billing period. If you're over the new limits, prompts beyond the limit are paused (not deleted) so you can choose which to resume.
#Annual plans
Annual plans don't renew after cancellation. See the Refund Policy for refund eligibility.